Privacy Policy

Last updated: 24 June 2026

Dr Sarah Walker (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains what we collect through this website, how we use it, and your rights.

Who we are

This website is operated by Dr Sarah Walker, based in Robina, Gold Coast, QLD (ABN 21 183 489 106). For any privacy questions, contact us at contact@drsarah-walker.com or 07 5575 8855.

Information we collect

We only collect personal information that is reasonably necessary for our services. Through this website this may include your name, email address, phone number, and any details you choose to provide when you contact us or make a booking. Please do not include sensitive health information in website enquiry messages — clinical information is collected securely through our practice systems, not through this website.

How we use your information

We use your information to respond to enquiries, arrange and manage appointments, provide our services, and meet our professional and legal obligations. We do not sell your personal information.

Bookings and third-party services

Appointment bookings are handled through Calendly. When you book, the information you provide is processed by Calendly in accordance with their own privacy policy. We also use website analytics, described below. These providers may store data outside Australia.

Cookies and analytics

This website uses cookies and analytics tools to understand how visitors use the site and to improve it. Where required, analytics are only enabled after you provide consent through our cookie banner. You can adjust or withdraw consent at any time through your browser settings.

Overseas disclosure

Some of our service providers — such as Calendly and our analytics and hosting providers — are located overseas, including in the United States and the European Union. By using this website you acknowledge that your information may be stored or processed outside Australia.

Data security and retention

We take reasonable steps to protect your personal information from misuse, loss and unauthorised access. We retain personal information only for as long as necessary to provide our services and to meet our legal and professional record-keeping obligations.

Access, correction and complaints

You may request access to, or correction of, the personal information we hold about you. If you have a concern about how we have handled your information, please contact us at contact@drsarah-walker.com. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.